Privacy Policy

Effective Date: May 17, 2026

Surge Appliance Repair & Dryer Vent Cleaning (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide when using our website and services.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information.

Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, request service, submit a form, or communicate with us, we may collect:

Name
Phone number
Email address
Service address
Billing information
Details about your appliance or service request

Automatically Collected Information

When you visit our website, certain information may automatically be collected, including:

IP address
Browser type
Device information
Pages visited
Time spent on the website
Referring websites
Cookies and analytics data

How We Use Your Information

We may use collected information to:

Provide appliance repair and dryer vent cleaning services
Schedule and manage appointments
Respond to inquiries
Process payments
Improve website performance and user experience
Send service-related communications
Prevent fraud or misuse
Comply with legal obligations

Cookies and Tracking Technologies

Our website may use cookies, analytics tools, and similar tracking technologies to improve website functionality and understand visitor behavior.

You may disable cookies through your browser settings; however, some website features may not function properly.

Google Analytics and Advertising

We may use Google Analytics and other Google services to better understand website traffic and advertising performance.

Google may collect information through cookies or similar technologies according to its own privacy policies.

Users can learn more about how Google uses data here:

https://policies.google.com/technologies/partner-sites

Users may opt out of Google Analytics tracking here:

https://tools.google.com/dlpage/gaoptout

Third-Party Services

We may use trusted third-party providers for services including:

Website hosting
Scheduling systems
Payment processing
Analytics
Advertising
Email communication

These providers may have access to information necessary to perform their services but are not permitted to use your information for unrelated purposes.

Data Security

We take reasonable administrative, technical, and physical measures to help protect your information.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Information Sharing

We do not sell your personal information.

We may share information only when necessary to:

Provide requested services
Process payments
Comply with legal obligations
Protect our rights or property
Prevent fraud or safety risks

Your Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to:

Request access to your data
Request correction of inaccurate information
Request deletion of your information
Opt out of certain communications

To request assistance regarding your information, contact us using the information below.

Children’s Privacy

Our website and services are not directed toward children under 13 years of age.

We do not knowingly collect personal information from children.

External Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any updates will be posted on this page with a revised effective date.

Contact Information

If you have questions regarding this Privacy Policy, please contact:

Surge Appliance Repair & Dryer Vent Cleaning

Ankeny, Iowa

Phone: [Your Phone Number]

Email: [Your Email Address]